Customer Service 


Customer service


Walker Metalsmiths is a small, family run company. Our sales staff deals with phone, mail and internet orders as well as walk-in customers.

E-mail orders and enquiries are checked every morning and usually once again later in the day. If you are in a hurry for your order please pick up the phone and call us or fax  your order. We are glad to respond to your e-mail enquiries, but if you want answers right now, please call or check the Frequently Asked Questions page.

Who should you talk to? Whoever answers the phone can take your order or answer your questions. Steve is the designer and craftsman. His attention is usually on the workbench, so it is most likely that Susan or Susette  will help you. 

Contact Walker Metalsmiths

Regular hours (Eastern Time) 
9 AM to 5 PM Monday to Friday
Saturdays 10 to 3

Phone Toll Free US or Canada 1-800-488-6347
Local or International Calls 607-478-8567
Fax 607-478-8564

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3 Jan 02